Industry Guides
Booking software for massage therapists in Australia
What a massage therapist actually needs from a booking platform in 2026 — and why generic schedulers miss the mark.
Massage therapy has a set of requirements that generic schedulers consistently miss: intake forms with health history, fixed-slot availability for predictable breaks, discreet confirmations, and the ability to block specific clients without awkwardness. BookAndGo was built with massage therapists in mind.
Intake forms
Every first-time client needs a health history. BookAndGo auto-sends a digital intake form after booking and before the appointment. Clients complete it on their phone — no paper, no clipboards.
Fixed-slot availability
Massage therapists need breaks between clients. Fixed-slot mode guarantees them. Pick your exact start times (9:00, 10:30, 12:00 etc.) and the system never tries to squeeze a client in between.
Reminders that reduce no-shows
A missed 60-minute appointment is 60 minutes of lost revenue and 60 minutes of empty studio time. SMS reminders, 24 hours and 2 hours out, reduce no-shows by 60%+.
Discreet confirmations
BookAndGo confirmation emails and SMS messages are neutral and professional — no emoji, no marketing fluff. Suitable for a wellness context.
Frequently asked
Can I require intake forms before the appointment?
Yes. Intake forms can be marked as required, and BookAndGo will chase clients with reminders if they haven't completed them.
Does BookAndGo support deposit-only bookings?
Yes. Via Stripe Connect you can charge a deposit at booking time and the balance on completion.