Industry Guides
Booking software for physiotherapists in Australia
Medicare, AHPRA compliance, patient records, initial vs follow-up appointments — physio-specific needs in a modern booking platform.
Physiotherapists sit in a unique middle ground — not quite GP, not quite wellness. Their booking platform needs to respect the clinical context without forcing them into a clunky PMS.
Initial vs follow-up appointments
An initial consult is 45-60 minutes. A follow-up is 20-30. BookAndGo handles this with distinct services, each with their own duration and price.
Client records
Every client has a profile with notes, intake forms, appointment history, and tags. You can't write a SOAP note in BookAndGo (use your PMS for that), but you can keep booking-relevant context in one place.
Medicare and NDIS
BookAndGo doesn't process Medicare or NDIS claims — those go through your PMS or HICAPS terminal. But it handles the booking side cleanly and integrates with invoicing.