Industry Guides
Booking software for psychologists and counsellors in Australia
Confidentiality, intake forms, Medicare mental health plans, and the ethics of reminders — psychology-specific booking platform considerations.
Psychology and counselling practices operate under APS ethical guidelines and APP privacy principles. Your booking platform choice has downstream implications for both.
Australian data residency
BookAndGo stores all data in australia-southeast1 (Sydney). No data leaves Australia at any point. This matches the Australian Privacy Principles and avoids the cross-border complications of US-based platforms.
Discreet confirmations
Appointment confirmations go to the client's chosen email and number only. The business name in reminders can be customised — useful for clients who share inboxes or phones and want neutral wording.
Intake forms
Digital intake forms are collected before the first session and stored against the client record. You control the questions — BookAndGo gives you a form builder.