Starting Out

Setting up multiple providers without breaking your calendar

Adding team members to BookAndGo is easy. Making sure each provider's calendar, services, and availability stay clean — that takes a bit of thought.

BookAndGo Team12 February 20266 min read

Going from solo to a team of two or three is the hardest transition a service business will make. BookAndGo makes it possible to run a shared calendar cleanly — but only if you set it up right.

Add the provider first, services second

The instinct is to add everything at once: provider, services, hours. Resist it. Create the provider record first, save, then link services. This two-step flow prevents the most common 'why can nobody book this person' bug.

Link services explicitly

Every service has a list of providers who can deliver it. If the list is empty, any provider can take it. Once you set even one provider, that service becomes restricted to the listed providers only. Surprise side effect: a provider you forgot to add disappears from booking.

When you add your first team member, revisit every service and decide who can deliver it. Takes 10 minutes. Saves you a week of confused clients.

Per-provider availability beats per-tenant availability

You can set availability at the tenant level (applies to everyone) or the provider level (one person). Once you have a team, switch to per-provider. It's the only way to handle staggered shifts, part-time staff, and someone taking Wednesday off.

Roles and permissions

  • Admin — full access including billing and settings. The owner role.
  • Manager — day-to-day ops but can't touch billing or delete the tenant.
  • Provider — sees only their own appointments and availability.

Frequently asked

How many providers can I have?

Personal: 1. Starter: 1. Professional: up to 5. Business: unlimited. If you need more on Professional, upgrade to Business — it's the same login.

Can providers have their own booking link?

Yes. Each provider gets a booking URL that filters services and availability to them. Great for Instagram bios.

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