See why Australian service businesses are switching from Acuity Scheduling to BookAndGo
“Acuity is a solid generic scheduler. BookAndGo is built for Australian PTs — local data, AU GST invoices, AUD pricing, and an SMS booking bot.”
A side-by-side look at what you get with each platform.
Acuity Scheduling (owned by Squarespace) is a mature, affordable online booking tool with a strong track record. It is genuinely capable — but it is a generic, US-based scheduler. It is billed in US dollars, hosts your client data in the US, does not produce Australian GST tax invoices, and has no conversational SMS or AI booking assistant. It is not built specifically for fitness.
Your client data is hosted in Sydney under the Australian Privacy Principles — not shipped offshore to the US. Acuity is a US-based tool that stores your data overseas.
BookAndGo bills in Australian dollars and produces proper AU GST tax invoices with your ABN and sequential numbering. Acuity bills in US dollars and does not generate Australian-compliant tax invoices.
Clients text a dedicated Australian number and an AI bot books them in by conversation, plus reliable native AU SMS reminders. Acuity has no conversational booking bot and its SMS reminders are limited and region-dependent.
Session packages, recurring sessions, and no-show protection with a card on file — the flows PTs actually run every week. Acuity is a competent generic scheduler that leaves you to bolt these on.
An AI web chat assistant answers questions and checks real availability for every visitor, on all paid plans. Acuity offers a calendar, not a conversation.
Acuity is mature, affordable, and integrates beautifully if your website is already on Squarespace. If that is you, it is a fine choice. If you want an Australian-native fitness platform, BookAndGo is the better fit.
Simple, transparent pricing
14-day free trial, no credit card
Acuity bills in US dollars — your price moves with the exchange rate
Everything you need to run your service business, in one platform.
Join Australian service businesses who chose BookAndGo for smarter booking.
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