Client Management

Why does my returning client show as a regular now, not 'new'?

When a client books again with the same email, even in different capitals, BookAndGo matches their existing record instead of creating a duplicate. Open their appointment on the Calendar to see how many bookings they have had and when they last came in, with a link to their record. If they enter a different phone number or other details when booking, their record is not changed. You get a notification showing what they entered, so you can decide whether to update it.