AI & Automation

How do I send SMS to clients?

From the Starter plan you get a monthly allowance of credits for text reminders: 200 on Starter, 500 on Professional and 1,000 on Business. A credit is one text segment, and a typical message uses two. Booking confirmation texts start on Professional. To set up reminders, go to Settings, then Notifications, then Notification Rules. To buy more credits, go to Settings, then Integrations, then SMS Credits. Texts only go to clients who have agreed to receive them, and marketing campaigns go by email rather than text. Two-way booking by text, where clients text to book, is a Business plan feature that you switch on in Settings, then Integrations. It comes with its own Australian number.