For private counsellors & psychotherapists
A calm, secure home for your private counselling practice
Hold space for your clients while BookAndGo quietly handles the rest — telehealth and in-person bookings, recurring weekly sessions, a thoughtful intake questionnaire, and SMS reminders. Your sensitive notes stay on Australian soil, and it's a flat $59/mo with no per-client fees.
Features that fit the way you work
Telehealth & in-person sessions
Offer video and in-room sessions from one booking page. For telehealth, the meeting link is included automatically in the confirmation, so clients can join calmly without hunting for details.
Recurring weekly sessions
Set a client up on a standing weekly or fortnightly slot in seconds. Continuity matters in therapy — recurring appointments keep the same time held without re-booking each week.
Intake questionnaires
Send a custom intake or wellbeing questionnaire before the first session, built from a health-history template you tailor to your modality, so you begin already understanding who you're meeting.
Australian data residency
Session notes and client details are stored in Sydney (australia-southeast1) under the Australian Privacy Principles. Sensitive information stays onshore — important for the confidential nature of therapeutic work.
Gentle SMS reminders
Automatic AU-based SMS reminders reduce missed sessions without feeling pushy, and a quiet AI web chat on your booking page can answer enquiries and book clients while you're with someone.
No-show protection & deposits
Protect your time with optional deposits or card-on-file no-show protection, so a late cancellation doesn't simply become an empty hour.
GST invoices & secure payments
Take payment via Stripe at a 0.5% platform fee and issue clean GST tax invoices with your ABN — straightforward records for self-funded clients.
Made for every shape of counsellors & psychotherapists
Standing weekly therapy slot
A client books their first session, completes the intake questionnaire beforehand, then settles into a recurring weekly slot — the same time held each week, with a gentle SMS reminder before every session.
Telehealth-first private practice
Run sessions entirely over video for clients across Australia. Each booking confirmation carries the join link automatically, and all notes and details stay stored onshore in Sydney.
Protecting your week from no-shows
Turn on deposits or card-on-file protection for new clients so a missed session is covered, while existing clients you trust book without any friction.
Frequently asked
Is my clients' data kept private and onshore?
Yes. All client information and notes are stored in Sydney (australia-southeast1) and handled under the Australian Privacy Principles, so confidential therapeutic data stays in Australia.
Can I offer both telehealth and in-person sessions?
Yes. Run video and in-room sessions from the same booking page. Telehealth bookings include the meeting link in the confirmation automatically, so there's nothing for the client to set up.
Can I hold a recurring weekly slot for a client?
Absolutely. Set a client up on a standing weekly or fortnightly appointment and the same time is reserved each cycle, with reminders sent before every session.
Does BookAndGo claim Medicare rebates or Mental Health Care Plans?
No. BookAndGo is for private, self-funded clients and doesn't process Medicare, Mental Health Care Plan claims or private-health rebates. You take payment directly via Stripe and issue a GST tax invoice.
How do I reduce no-shows?
Automatic SMS reminders go out before each session, and you can optionally require a deposit or card-on-file no-show protection so a late cancellation doesn't leave you out of pocket.
What's the pricing?
A flat $59/mo on the Professional plan with no per-client fees. Payments run through Stripe at a 0.5% platform fee, and you can issue GST tax invoices with your ABN.
Ready to try BookAndGo?
14-day free trial. No credit card required. 30 minutes from signup to your first real booking.