For private psychologists & counsellors
Confidential booking for a private psychology practice
Therapeutic work needs continuity and discretion, not a noisy booking system. BookAndGo holds a client's standing weekly slot, collects a confidential intake before the first session, and quietly reminds without being pushy. Notes and details stay on Australian soil, on a flat $59/mo with no per-client fees.
Features that fit the way you work
Standing weekly session slots
Continuity is the work. Set a client on a recurring weekly or fortnightly appointment and the same time is held each cycle, so neither of you re-books the relationship every week.
Confidential intake questionnaires
Send a custom intake or wellbeing questionnaire before the first session - presenting concern, history, consent, risk screening - built from a template you tailor to your modality, completed privately on the client's own phone.
Onshore, confidential by default
Client details and intake responses are stored in Sydney (australia-southeast1) under the Australian Privacy Principles. For the confidential nature of psychological work, sensitive information never leaves the country.
Telehealth & in-room sessions
Offer video and in-person sessions from one booking page. Telehealth confirmations carry the join link automatically, so a client in distress isn't left hunting for connection details.
Gentle, unobtrusive reminders
Automatic AU-based SMS reminders reduce missed sessions without feeling clinical or pushy, with neutral, professional wording suited to a mental-health context.
No-show protection & deposits
An empty therapy hour is lost income that can't be recovered. Optional deposits or no-show protection (auto-block repeat no-shows) cover a late cancellation, applied only to the clients you choose.
GST invoices for self-funded clients
Take payment via Stripe at a 0.5% platform fee and issue clean GST tax invoices with your ABN - clear records a self-funded client can keep or submit to their fund themselves.
Made for every shape of psychologists & counsellors
A held weekly therapy hour
A client completes the confidential intake before their first session, then settles into a recurring weekly slot - the same hour held every week, with a gentle SMS reminder before each session and nothing re-booked manually.
Telehealth practice across Australia
See clients entirely over video wherever they are. Each booking confirmation carries the join link automatically, and all intake responses and details stay stored onshore in Sydney.
Protecting the week from late cancellations
Turn on deposits or no-show protection for newer clients so a missed session is covered, while long-standing clients you trust continue to book with no friction at all.
Frequently asked
Does BookAndGo process Medicare, Mental Health Care Plans or rebates?
No. BookAndGo is built for private, self-funded clients and doesn't process Medicare, Mental Health Care Plan claims or private-health rebates. You take payment directly via Stripe and issue a GST tax invoice with your ABN; the client submits to their fund themselves if eligible.
Is client and session information kept confidential and onshore?
Yes. All client details and intake responses are stored in Sydney (australia-southeast1) and handled under the Australian Privacy Principles, with role-gated access - so confidential information stays in Australia.
Can I hold a recurring weekly slot for the same client?
Yes. Set a client up on a standing weekly or fortnightly appointment and the same time is reserved each cycle, with reminders sent before every session - built for the continuity therapeutic work needs.
Can I collect a confidential intake before the first session?
Yes. Build a custom intake or wellbeing questionnaire from our template and send it with the booking confirmation, so it's completed privately before the first session rather than in the room.
How do I keep my reminders discreet?
Reminders use neutral, professional wording with no emoji or marketing tone, suited to a mental-health setting, and go out automatically by SMS before each session.
What does it cost and how are payments handled?
A flat $59/mo on the Professional plan with no per-client fees. Payments run through Stripe at a 0.5% platform fee, and you can issue GST tax invoices with your ABN.
Ready to try BookAndGo?
14-day free trial. No credit card required. 30 minutes from signup to your first real booking.