Dentists & dental clinics · Melbourne VIC
Booking software for dental clinics in Melbourne
Melbourne's dental scene is dense and well-established, from the cosmetic and specialist practices of the inner east and CBD to the busy family and multi-disciplinary clinics across the inner north and the spreading outer suburbs. With patients holding plenty of choice, the practices that keep their chairs full are the ones that make returning effortless. BookAndGo runs the booking side - multi-chair, multi-provider scheduling for dentists, hygienists and oral health therapists - while your PMS handles the clinical record and claims.
Recall reminders are the engine here. A Melbourne patient juggling work and family won't remember their twelve-month check-up on their own, so BookAndGo's automated SMS and email recalls bring them back on time with a one-tap rebooking link, no manual chasing. Medical-history and consent forms are completed on the patient's phone before the visit, freeing reception on a busy morning, and generated-slot scheduling sets the right duration per procedure so the day doesn't run over.
It's a flat $59 a month with no per-patient fees, so a large, established Melbourne clinic isn't taxed on the size of its active patient list. An after-hours AI assistant on your booking page handles common questions and books patients in overnight - capturing the enquiries that come in long after the front desk has gone home.
Flat $59/month
No per-client fees and no commission on your bookings. Your bill doesn't climb as you grow.
Australian data + GST invoices
Client data hosted in Sydney under the Australian Privacy Principles, with GST tax invoices showing your ABN.
AU SMS reminders + no-show protection
Reminders from a real Australian number, plus deposits and no-show protection that auto-blocks repeat no-shows.
Built for Melbourne dentists & dental clinics
Melbourne's competitive, choice-rich dental market rewards practices that minimise the friction of coming back, which puts automated recall at the centre of a full appointment book. Tag the recall interval and BookAndGo handles the SMS-and-email nudge with a direct rebooking link, recovering the routine cleans and check-ups that otherwise lapse. Treatment plans model cleanly too - initial consult, clean, filling, crown - as separate services with the right length and price.
On scope, BookAndGo is the booking layer, not a clinical system: charting, imaging and Medicare/DVA/health-fund claims live in your dental PMS and HICAPS terminal. Patient data and medical-history intake are stored on Australian infrastructure in Sydney under the Australian Privacy Principles, and the after-hours AI bot picks up the late enquiries a busy Melbourne practice would otherwise miss until morning.
Frequently asked
Will this replace our practice management system?
No. BookAndGo handles online booking, recall reminders, medical-history intake and invoicing, while your dental PMS and HICAPS terminal keep doing the clinical charting, imaging and Medicare/DVA/health-fund claims. They run side by side.
How do recall reminders bring patients back?
You tag each patient with a recall interval and BookAndGo automatically sends an SMS and email when they're due, with a one-tap rebooking link - recovering the routine check-ups that lapse when busy Melbourne patients forget.
Can we set different appointment lengths for different procedures?
Yes. Each service has its own duration - a 15-minute check-up, a 45-minute root canal, a longer implant consult - and generated-slot mode calculates availability accordingly, so the day doesn't run over.
Is patient data stored in Australia?
Yes. All data, including medical-history intake forms, is stored on Australian infrastructure in Sydney under the Australian Privacy Principles, and never leaves the country.
How much is it, and can we trial it?
A flat $59 a month with no per-patient fees, so a large established clinic isn't penalised for its patient-list size. There's a free trial to set up booking, recalls and intake before you commit.
Take bookings in Melbourne from today
14-day free trial. No credit card required. Live in about five minutes.