Massage therapists · Melbourne VIC
Booking software for massage therapists in Melbourne
Melbourne takes its wellness seriously, and that shows up in how people book massage. Whether you're working out of a wellness precinct in Fitzroy or Brunswick, a multidisciplinary clinic in Richmond, or your own room in Prahran, clients here tend to be informed — they'll ask about your remedial qualifications, your modalities, and whether they can claim on their private health extras. BookAndGo gives you a booking page that can carry that detail per service, so a client choosing between a deep-tissue remedial session and a relaxation massage knows exactly what they're booking before they arrive.
Melbourne's remedial-therapy culture means a lot of repeat, problem-focused work — the office worker with the chronic neck, the runner training for the Melbourne Marathon, the tradie with a recurring lower-back issue. Recurring appointments let those regulars lock in a standing fortnightly slot, and session packages let you sell a block of treatments up front. The flat $59-a-month price with no per-client fee means a full book of regulars never costs you more than a quiet month.
The day-of-the-week dance of a busy Melbourne practice — half your clients booking weeks ahead, the other half wanting same-day relief — is exactly what self-service booking and automatic SMS reminders are for. Reminders go out the day before so your fill rate holds up, and no-show protection lets you hold a card on file for the longer remedial appointments where a gap really stings.
Flat $59/month
No per-client fees and no commission on your bookings — your bill doesn't climb as you grow.
Australian data + GST invoices
Client data hosted in Sydney under the Australian Privacy Principles, with GST tax invoices showing your ABN.
AU SMS reminders + no-show protection
Reminders from a real Australian number, plus deposits and card-on-file protection to cut no-shows.
Built for Melbourne massage therapists
Melbourne's massage scene leans more remedial and clinical than most Australian cities. Therapists cluster around the inner-north wellness precincts (Fitzroy, Collingwood, Brunswick) and the inner-east health hubs (Richmond, Hawthorn, Camberwell), often inside allied-health or pilates studios where the client is already in a treatment mindset. Those clients almost always want a GST tax invoice for their private health fund, and BookAndGo generates compliant tax invoices with your ABN automatically.
Be clear with new clients on this point: BookAndGo doesn't process HICAPS or on-the-spot health-fund claims, so sessions are private/self-funded and the client claims their own rebate from your invoice. For therapists who split time between a clinic and mobile work across the inner suburbs, both booking types live on one calendar, and all health-history intake — flagging injuries, conditions and contraindications before the first session — is stored on Australian infrastructure in Sydney.
Frequently asked
Can clients fill in a health-history form before their first massage?
Yes. You can send a health-history intake form automatically when a new client books, capturing injuries, medical conditions and contraindications before they walk in. The answers sit against their client record, and the data is stored onshore in Australia.
Does BookAndGo do HICAPS or private health-fund claiming?
No. There's no HICAPS or on-the-spot claiming. Sessions are treated as private/self-funded — BookAndGo produces a GST tax invoice with your ABN, and the client submits it to their own fund for a rebate.
I see a lot of regular remedial clients — can I set up standing appointments?
Yes. Recurring appointments let regulars hold a weekly or fortnightly slot without re-booking each time, and session packages let you sell a block of treatments up front. There's no per-client fee, so a big repeat book doesn't cost you more.
Can I run different services like remedial, sports and relaxation with their own prices?
Yes. Each service can have its own duration, price and description, so clients pick exactly what they want and you're not explaining the difference over the phone. You can also restrict certain services to certain days or times.
What does it cost and can I try it first?
Flat $59 a month, no per-client or per-booking fees, with a free trial. SMS reminders, GST tax invoices, health-history intake, recurring bookings and the mobile app are all included.
Take bookings in Melbourne from today
14-day free trial. No credit card required. Live in about five minutes.