- What do you need from me?
- Your client export, your upcoming sessions, who has credit left on a pack, your timetable and prices, your address and your booking rules. Once you sign up you get a checklist where you can attach files or just type it in, and you can see what we have loaded and what is left.
- What happens to sessions people have already paid for?
- They come across. We set each client's remaining sessions by hand, so someone with four left on a ten-pack has four here, and their next booking uses one.
- Do my clients need to download an app or make an account?
- No. They book from your page and manage their booking from a link in their confirmation. There is no password to forget.
- How do I get paid?
- Through Stripe, straight into your own bank account. Connecting it takes about ten minutes and needs your ABN, bank details and ID, which is why that one step is yours. Card details saved in another system cannot be moved by anyone, so clients enter theirs once on their next booking.
- What does it cost?
- Online booking, card payments and session packs start at A$29 a month exc GST. Memberships, a waitlist and up to five calendars are on Professional at A$59 a month exc GST. The move itself costs nothing, and there is no lock-in contract.
- Where is my data held?
- Sydney. Your content is stored in Google Cloud's Sydney region and handled under the Australian Privacy Principles.
- How long does it take?
- Most of it is a day or two once we have your export. You choose the switch-over date, and you can keep your current system running until you are happy.