Switching to BookAndGo

Moving from PTminder

You run sessions, not software. Send us what you have and we move your clients, your booked sessions and what people have left on their packs, then set up your timetable with you. You keep training while it happens, and nothing goes to a client until you have seen your new booking page.

What a trainer actually needs moved

  • Your client list, with emails, mobiles and the notes you keep on people
  • Every session already booked, as confirmed bookings
  • Sessions left on class packs, set per client by hand
  • Your classes and one-on-one sessions, with times, lengths, prices and spots
  • Online payment into your own bank account through Stripe
  • A message to your clients, in your name, with your new booking link

What we do not do

BookAndGo is booking and payments. It does not build workout or nutrition plans. If your clients rely on programmes inside your current system, keep those where they are, or tell us what you use them for before you move.

Questions

What do you need from me?
Your client export, your upcoming sessions, who has credit left on a pack, your timetable and prices, your address and your booking rules. Once you sign up you get a checklist where you can attach files or just type it in, and you can see what we have loaded and what is left.
What happens to sessions people have already paid for?
They come across. We set each client's remaining sessions by hand, so someone with four left on a ten-pack has four here, and their next booking uses one.
Do my clients need to download an app or make an account?
No. They book from your page and manage their booking from a link in their confirmation. There is no password to forget.
How do I get paid?
Through Stripe, straight into your own bank account. Connecting it takes about ten minutes and needs your ABN, bank details and ID, which is why that one step is yours. Card details saved in another system cannot be moved by anyone, so clients enter theirs once on their next booking.
What does it cost?
Online booking, card payments and session packs start at A$29 a month exc GST. Memberships, a waitlist and up to five calendars are on Professional at A$59 a month exc GST. The move itself costs nothing, and there is no lock-in contract.
Where is my data held?
Sydney. Your content is stored in Google Cloud's Sydney region and handled under the Australian Privacy Principles.
How long does it take?
Most of it is a day or two once we have your export. You choose the switch-over date, and you can keep your current system running until you are happy.

Hosted in Sydney, GST invoicing with your ABN.